What should I do if my videos won't play?

Created by Lilley Loudon, Modified on Tue, 19 Mar at 4:51 AM by Lilley Loudon

If you are experiencing issues with playing Data Circuit videos, please follow these steps to troubleshoot the problem: 

  • Restart: Refresh the page or restart your browser.
  • Check Connection: Make sure your internet connection is stable.
  • Update Browser: Update your web browser to the latest version.
  • Clear Cache & Cookies: Clear temporary browser data that might be causing issues.
  • Disable Extensions (if needed): If the video plays in incognito mode, try disabling browser extensions one-by-one.

 

If you are still struggling to play videos please contact us

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article